Red Mask vs Grey Mask Verification

What do the masks on performances indicate?

We have grey and red masks on productions listed on Operabase.

These masks differentiate between verified performances (red mask) and unverified (grey masks) performances.

What's the difference between a red mask and grey mask?

Red masks indicate verified performances, confirmed by Operabase or the producing organisation and visible across the platform and Casting Tool. Grey masks indicate performances added directly by an artist or agency without full verification, these are only visible on the artist's own profile.

How do I request a red mask?

Available to annual subscribers only.

To request performance verification (red masks) on your performance:

1. Log in your to Operabase account
2. Click on Manage profile
3. Navigate to Performance credits
4. Search for the production you'd like to have validated with a red mask or narrow your search using the "Published: Grey Mask" icon
5. Click on Request Red Mask
6. Upload the material to enable us to process your validation request.

Please note that the verification process can take some time while we review the information uploaded.

What proof / evidence must I provide in order to get a red mask?

In order to approve your red mask request, we require evidence of the production that includes:

• Official branding of the producer/producing company or entity (if there is one);
• The full cast and crew list; and
• Details of the venue, dates and times of the performances.

This evidence can be in the form of:

• A URL (website link) to the production

Please note: a link to the website of the producing company is not enough, it must be to the production itself, a page with the full cast & crew list for the production, the venue, dates and times etc.

• A programme for the production

Please note: this must be an official production programme with the official branding of the producing company.

Whilst you may provide us with an official contract between you, the artist or crew member, and the production company, as evidence of your involvement (which can be helpful if you were a cover role not listed in the official programming), this alone is not sufficient information to validate a production as a red mask production. This is because we require full details of the production cast & crew, venue, dates, and times of the production performances, which are generally not all covered in the individual artist/crew contracts, so you will also need to provide a programme and/or URL as required above.