Adding & Updating Your Performance Credits

Can I send you my performance updates for you to add to my profile?

Email submissions are no longer processed. To ensure consistency and proper verification, all updates must be submitted directly through your Operabase profile using the "Quick Add", “Add Production” or “Edit” options.

Please log in and add your production along with supporting evidence (such as a programme or a link showing the full cast, dates, and venue).

Why do I need to update my performances myself?

Operabase is used by casting professionals, artistic administrators, and producers around the world. To maintain accuracy and reliability, all artists are now responsible for managing their own performance credits directly through their profiles.

How do I add or edit a production?

1. Log in to your Operabase profile

2. Click on Manage profile

3. Go to the Performance Credits section

4. Click “Add Production” (or choose an existing one to edit)

5. Upload clear evidence (see below)

6. Submit the production for our team to review

What kind of evidence do I need to include?

We need proof that confirms the full production details, including the producing company's official branding, a full cast and crew list, and the venue name, dates, and times.

Accepted evidence includes:

• A URL linking directly to the production page (not just the company's homepage) — this is the preferred method
• An official production programme (PDF or image) showing full cast, crew, dates, and venue
• A contract or booking confirmation email from the producing company — save it as a PDF. This alone is not sufficient but can support other evidence
• Marketing materials sent to you by the producing company (e.g. a digital brochure or flyer with cast details)
• Photographs of a printed programme or brochure showing your name, role, and production details
• Press reviews or announcements that confirm your participation, role, and the production details

If you no longer have access to the original programme or if the production website has since been taken down, use any of the alternative evidence types above. A combination of evidence (for example, a contract email plus a photo of the printed brochure) is always helpful when a single source is incomplete. If the evidence is unclear or incomplete, your submission may be rejected.

Why was my production submission rejected?

Submissions are rejected when we cannot verify the full production details — typically because evidence is missing, unclear, or only partial. Common reasons include:

• A link to the company's homepage instead of the specific production page
• A contract alone with no cast list, venue, or dates
• No evidence uploaded at all

If your submission was rejected and you believe you have valid evidence, please resubmit with the clearest documentation available. If you are genuinely unable to locate evidence, contact us at contact@operabase.com and describe the situation and we will do our best to help.

Why was a production I previously added removed?

We regularly review all production entries for accuracy. If no valid evidence is available to support an entry, we may remove or hide it to ensure Operabase remains a trusted platform for industry professionals.