Verify identity to update profile

Operabase has implemented an identity verification process for industry professionals, academia, journalists and media professionals.

Identity verification is crucial to maintain the integrity of Operabase's data and to provide verified information to our 3 million visitors.  


During the identity verification process, you will be required to take a selfie and upload a document that verifies your identity. By verifying your identity, you gain access to your profile/page and the ability to make changes. It also helps in securing and maintaining accurate data on Operabase.


The verification process can take up to 2 hours to complete. During this time, your identity will be verified, and upon successful verification, you will have access to your profile/page. If the verification is rejected, you have the option to go through the process again. Please ensure that the documents and selfie provided meet the verification requirements.


Operabase utilises Stripe's identity service to process verification. Stripe is a leading global financial services platform trusted by millions of businesses worldwide. The verification process is entirely automated and does not involve manual checks or viewing of the submitted documents by human personnel, thus ensuring privacy and efficiency.

FAQs

What do we verify?

We verify your identity by requiring that you take a selfie and upload a document that verifies your identity.

Why do I need to verify?

Identity verification is necessary to access your profile/page and make changes. It ensures data security and accuracy on Operabase.

How much time does it take?

The verification process can take up to 2 hours to complete.

What if the verification process is rejected?

If the verification is rejected, you have the option to go through the process again. Please ensure that the documents and selfie provided meet the verification requirements.

I accidentally cancelled my verification. Do I have to submit it again?

Yes, if you accidentally cancelled your verification process, you will need to submit it again. You can find the verification option in the action centre, where you can restart the verification process to complete it successfully.

How do you do the verification?

Verification is performed using Stripe's identity service, a trusted financial services platform used by millions of businesses worldwide.

Who does the verification?

The verification process is entirely automated and does not involve manual checks or viewing of the submitted documents by human personnel, thus ensuring privacy and efficiency.