To make changes to information displayed on your page you will need to subscribe to Operabase using your official company email address.
If you are a subscriber, login to Operabase and click on your image / avatar / initials on the top right
Click on the > next to your profile name. This will redirect you to your company / festival page.
Once you’ve landed on your page, you’ll see the following tabs:
- Seasons
- Rentals
- Videos
- Photos
- Reviews
- Company information / festival information
- Staff & Management
- Contact & Box office
- Digital presence
Seasons
In this section, you can:
- Add a production
- Edit a production
- Show / hide a production - use the slider to select what you’d like to show / hide
- Review new productions added to your page
- View and edit productions in the drafts folder
- Mark productions as cancelled
Review new productions added to your organisation’s page
You will see a notification with a number on all sections where new information has been added / updated. You can quickly navigate through the sections, and show / hide the new information.
For productions, click on Pending action to filter the new information
View and edit productions in the drafts folder
Any production added to your season but not published, will sit in the drafts folder. This is useful when cast details, dates and other information have not yet been finalised.
Click on Drafts to continue editing these productions and once complete, click on Publish so that they can be displayed on your page and be visible to both audience members and appear on artists profiles.
Mark productions as cancelled
Only use this feature if you want to mark all dates within that production as cancelled. If all the performance dates within a production are cancelled in the Dates section, this will automatically mark the production as cancelled. Please note that this will be visible to audience members.
If you cancel a production and would like to reschedule it:
- Click on Edit on the production and navigate to the Dates & times of performances, livestreams and video-on-demand step
- Click the 3 vertical dots beside the edit button and click reschedule
- In the box, insert the new performance dates and time. This will replace the cancelled date with the new date.
Search bar
To help find a particular production quickly, you can use the search bar.
Either click the dropdown arrow as shown in the screenshot to view by season or type in the name of the musical work in the Search by musical work title search and hit search. To find concerts, search by Various, Concert.
Rentals
This section enables you to list all productions (sets, costumes and score) that you have available for rent as well as whom to contact.
You can use the slider to indicate if it is available for rent or not available.
Add the contact details of the person that one should contact should they wish to rent.
Videos
This section is divided into:
- Livestream & Full performance videos
- Video clips, trailers & season announcements
- Production videos
You can add, show / hide, edit, delete and reorder videos in this section. For more, click here.
All videos added here will be visible on your home page, under the videos tab, on the production link and on the production videos of each artist associated with that production. Livestreams and full performance videos will also be visible on the videos section on Operabase.
Photos
This section is divided into:
- Profile photos
- Production photos
You can add, show / hide, edit, delete and reorder photos in this section.
All photos added here will be visible on your home page, under the photos tab, on the production link and on the production photos of each artist associated with that production.
Reviews
You can add, show / hide, edit, delete and reorder reviews in this section.
This section is divided into:
- Company reviews - highlight a particular production that will feature on your company page.
- Production reviews - all reviews linked to your company productions. These are also displayed on the production page under the reviews tab.
To add a review:
- Click on the Reviews tab and Add review
- Fill in the details on the review and select if you would like to Add to company review or Add to production
To delete a review:
- Click on the bin icon under the review and delete
To edit a review:
- Click on Edit, make your changes and save.
To show / hide a review:
- Click on the slider to select your preferred option
To reorder reviews:
- Click on Reorder Reviews
- In the window, drag and drop them in the preferred order and click Save
Company information
In this section, you can provide the following information:
Company name
You can add your company name in multiple languages to boost your visibility via our search function (e.g. Wiener Staatsoper - Vienna State Opera, Staatsoper Unter den Linden - Berlin State Opera ). To add your company name in an additional language / languages click on Add another.
Company logo
Update your company logo in this section. This logo is displayed on your home page and is visible to all users visiting your page.
Interior photos
Share photos of the interior of the venue. These photos will be displayed on both your page and venue page.
Click Add photo and either paste a link or upload a photo. Fill in the details and save.
You can edit the photo details or delete the photo at any time.
Exterior photos
Share photos of the exterior of the venue. These photos will be displayed on both your page and venue page.
Click Add photo and either paste a link or upload a photo. Fill in the details and save.
You can edit the photo details or delete the photo at any time.
Video about your company
The video added here will be displayed on your company page. You can only add 1 video to this section. Click Add video and either paste a link or upload the video. Fill in the details and save.
You can edit the video details or delete the video at any time.
About the company
Add a short description of your company that will be displayed on your company page and under the About tab. Click on Add description to insert text into this section.
You can add a company description in multiple languages to cater to the global audience members who use Operabase.
Click on Edit to make changes, the bin icon to delete and adjust the privacy settings to suit your preference.
Venues
List all venues associated with your organisation as well as venues that your organisation owns, manages or uses often to perform. These venues will be listed on the venues tab on your page and under Venues on Operabase where users can search for productions by venue.
- Mark this venue as default
This gives you the ability to mark a single venue as the primary venue where productions occur. When adding a production to your season, the venue will be automatically selected unless you specify another venue.
- Add venue
We have many venues listed on Operabase. Please search for existing venues before adding a venue to the platform. In order to search the database for a venue, select the country, city and type the name of the venue to see the results we have that match.
To add a venue:
- Click on Add venue
- Upload a venue photo and include the details in the window then click Add
To edit or delete a venue click on Edit or the bin icon to delete.
Associated festivals /company
To link festivals associated with your company, click Add festival. You can add multiple festivals to this section and delete them as well. This will be displayed under the media widget on your page and will link to the associated festival’s Operabase page. Please note that the same applies for festivals wanting to associate a company.
Young Artist Programs (YAPs)
To link associated young artist programs, click on Add young artist program and add the name and URL of the program. You can add multiple YAPs to this section and delete them as well. This will be displayed in the About section on your company page and will redirect users to the official website.
Staff & Management
Add contact details of staff at your company. You can see their page access, last login date, edit their details and revoke access.
- To add a member of staff, click Add new contact, fill in the details then click Add
- You can adjust the visibility to your preference
- Share access to the page - this will give editing access to this team member.
- For newly added members, click the 3 vertical dots to:
- Edit contact details
- Remove contact
- For existing members, click the 3 vertical dots to:
- Edit contact details
- Revoke access - the team member will no longer have access to edit the page unless you share access again
There are 3 different stages of page access indicated:
- Share access - user does not have access to the page and needs to be invited.
- Pending - access has been shared but the user has not yet accepted
- Accepted - user has full access to edit the page
Contact & Box office
Add your contact information in this section. You can adjust the visibility settings as required.
It is divided into:
- Contact information - address details
- Company general contact information - general email, phone number (you can add more than 1)
- Box office details - adding direct box office ticket links for direct checkout on your website (email, phone number and website)
The details added here are visible on your company home page and under the Contact tab.
Digital presence
In this section, you can update / add:
- Company website
- Social presence (Instagram, Facebook, Twitter, LinkedIn, YouTube, etc.)
- CueTV collection page
For all the above, you can determine the visibility of each link added. The links you add to this section will be displayed under your page header section on the home page and under the contact section for audiences to follow / engage with you on social media.