Verified performances (red mask)

Operabase offers a feature that helps to distinguish between verified and unverified performances through the use of red and grey masks. This article provides a comprehensive guide on how to request a red mask, the performance verification process, and the significance of these masks on the platform.

Red and Grey Masks Explained:

Red Mask

• Production has been verified by the producing organisation or the Operabase team
• Visible across the platform including in Casting Tool & Talent Search results

Grey Mask

• Production has not yet been verified

• Not visible across the platform in Casting Tool & Talent Search results

Requesting a Red Mask:

Available for Annual Subscribers Only

To request a red mask, follow these steps:

1. Log in to your Operabase account and navigate to your profile Edit page under Performance Verification (Red Mask).
2. Select the production you want to have verified with a red mask.
3. Click on "Request red mask."
4. Upload the necessary documentation to support your validation request (Link to official website production page, programme, review, signed contract).

Verification timeline: please note that the verification process may take some time as we review the information you uploaded. For red mask approval, the evidence should include:

• Official branding of the producer/organisation
• Full cast and crew list
• Venue, performance dates, and times

Accepted evidence includes:

• A direct link to the official production page
• An official programme
• Additional supporting documents such as contracts (supplementary only)

Please see here for more details.

FAQs:

1. What is Request Red Mask?

Artists with an Operabase Artist annual subscription can request performance verification (red mask) to verify any production linked to their profile.

Use the "Request red mask" feature on the desired performance and submit the necessary documentation.

Request Red Mask is only available to artists with an annual subscription.

Red masks indicate verified productions visible across the platform and are visible in Casting Tool & Talent Search results. Grey masks represent unverified productions, visible only on the artist's profile.

Evidence includes official branding, full cast and crew list, and details of the venue, dates, and times. This can be in the form of a URL leading directly to the production page or a programme displaying the official branding.

Yes, agents can request a Red Mask for an artist in their roster if the artist's profile has an annual subscription.

7. What happens if the request is rejected?

If the submitted evidence is insufficient, you can request a review by uploading additional or alternative documentation that proves your participation in the production.